Chambers of Commerce

“Brad was awesome!!! Best speaker in a long time!!! Way to go!I loved the presentation and thought it was very worthwhile. Brad is a dynamic speaker and provided realistic and fun facts to apply to real life.We truly enjoyed the Membership Breakfast speaker. The topic was well presented and we started using what we learned on the way back to the office.”

Kim D.E.D. Hails, Past Executive Director – Gig Harbor Peninsula Area Chamber of Commerce

“Never in 21 years of chamber management have I seen a speaker so delight, and capture an entire audience’s attention – leaving them in laughter AND with the skills that instantly and dramatically improved their own level of customer service.”

Caldie Rogers, President / CEO – Greater Marysville Tulalip Chamber of Commerce

“Brad is very charismatic and energetic in his presentation and everyone was intrigued and fully engaged in what he had to say. The feedback after the seminar was fantastic. We will definitely refer Brad to anyone looking for a dynamic speaker, and we hope to have him return for another seminar soon. Anyone attending one of Brad’s seminars will come away with concrete tools and tips that can be put to use immediately. Our whole office was already using them the very same day!”

Kathy Jacobson, Events Manager – South Snohomish County Chamber of Commerce

“In today’s highly competitive, fast-paced and fragmented environment, chambers of commerce—and our members— thrive or die by the quality of their customer service. Brad Worthley understands this better than anyone I’ve ever met. He’s got the “why” and the “how” on using customer service to differentiate your businesses and provide lasting value. If you want to keep your customers returning, start by getting in touch with Brad.”

Steve Leahy, Past President & CEO – Greater Seattle Chamber of Commerce

“Brad Worthley delivers more than useful information and tips in his speaking engagements – he delivers himself. His energy brings the room together and he manages to make a wide variety of Chamber members connect over the basic tenants of customer service and follow-through. His anecdotes are relevant and pointed, and pertinent to everybody in Chamber membership. We would highly recommend Brad for any kind of speaking engagement where you don’t want your attendees falling asleep in their seats!”

Calandra Childers, Past Director of Communications & Events – Renton Chamber of Commerce

“We just had Brad Worthley speak to our Members yesterday. It was a huge success. We have had many luncheon speakers, but this gentleman rises above most of them. His presentation was right on point, he is a passionate, staccato presentation where every level of employee benefits. Brad has a quick wit and even quicker delivery. I would recommend him to any and all businesses.”

Chris Hoffmann, Past CEO – Greater Redmond Chamber of Commerce

“Brad does an awesome job connecting with his audience and tailoring his presentations to meet participant’s needs. His high energy and awesome examples help raise industry standards for excellence in customer service. Brad has terrific delivery skills that keep the audience engaged and listening throughout his presentation. It is my pleasure to recommend Brad as a speaker for your organization.”

Betty Nokes, President/CEO – Bellevue Chamber of Commerce

“Brads positive energy and motivational message is infectious. His leadership and customer service expertise provides an important and applicable message to all levels of business with an engaging style and delivery. The feed back from the chamber members was “When will he be back”?”

Robin Hasbrouck, Past Business Services Manager – Kent Chamber of Commerce

“The feedback we received about the seminar you did for us was extraordinary. Participants responded that the information was relevant, interesting, timely and valuable. They appreciated your passion for the subject.”

Mike Morrisette, Past President/CEO – Yakima Chamber of Commerce

“Thank you again for an amazing session. The buzz is still going. You reminded me about taking some time to lead as opposed to managing my people. You gave a lot of great practical tips!”

Tracy Campbell, Vancouver Canada Board of Trade

“Thank you so much for providing the Keynote Address at our Chamber’s annual awards banquet. “Exceeding Customers Expectations” was both relevant and entertaining to our members. Your use of personal stories made the information stick, and I am looking forward to fostering a change of culture within my own organization. Thank you for helping us take our event, and our business, to the next level.”

Priscilla Heistad, Past Executive Director, Greater Oak Harbor Chamber of Commerce

“It is always great hearing you speak! Your information was very valuable. I know our members took a lot of good information back with them to be sure their organizations exceed their customer’s expectations. I have received many great comments on your awesome message. Thank you for sharing your expertise with our business community. We appreciate your time and enthusiasm.”

Dan Hodge, Past Executive Director – Lake Chelan Chamber of Commerce

“At the encouragement of the Gig Harbor Chamber of Commerce, I contacted Brad Worthley requesting that he present the same program to the members of the Steilacoom Chamber of Commerce. Brad spoke to our group at our March luncheon on Exceeding Customer Expectations and he was terrific. We are a small Chamber with many of our members retired military and second career, home-based business people who have lots of experience with customer service. Brad offered a fresh take on the subject that had everyone riveted. Brad is the most dynamic speaker I’ve had the pleasure to book for our events. He’ll be a difficult act for future speakers to follow. I would highly recommend Brad Worthley to any business that wants to reignite their staff in the skills of exceptional customer handling.”

Cindy McKitrick, Past Vice President – Steilacoom Chamber of Commerce

“It is the generosity of high quality speakers like you who make it possible for the Everett Area Chamber of Commerce to offer our membership the Empower YOU University Business Seminar Series on timely topics. As evidenced by the great turnout and number of questions asked, you could tell that the attendees found your presentation to be excellent information pertinent to their business needs (attendee speaker evaluation rating was 4.9 out of 5.0). The feedback that we got from it was that it was one of the best that we have offered through our Empower YOUniversity and our members have asked that we bring you back next year – one hour was not enough and they are asking for more.”

Louise Stanton-Masten, Past President & CEO – Everett Chamber of Commerce

“THANK YOU for coming south to present your keynote to our membership! With over 135 attendees, our program drew more members than any luncheon in the past nine years. Now that’s impressive for an organization with only 500 members! Comments I’ve received about your program have been “wonderful”, “great” and “outstanding”. Most of our members are small businesses who can’t afford to hire a professional to come in-house to train their employees. I’m delighted that we could be the vehicle to provide a world-class speaker and trainer to them at no cost. Once again, thank you for an enthusiastic, witty and enjoyable presentation!”

Linda K. Smith, President/CEO – Lakewood Chamber of Commerce

“Could you look at your schedule and see if the second Tuesday in April is open for you to join us again to give another of your keynote speeches. There have been constant phone calls from our membership since Tuesday to have you back!”

Neil Watkins, Past President – Monroe Chamber of Commerce

“Brad – thanks so much for your high-energy and informative presentation on Providing Excellent Customer Service. Several of our members have expressed interest in having you back; specifically, they wanted more time with you – lunch was just a “teaser.”

Karen J. Granger, Past Executive Director/CEO – Snoqualmie Valley Chamber of Commerce

“As the person who plans this chamber’s events, you made me look good. Comments from our chamber members about your Exceeding Customer Expectations program were glowing. Not only were you energetic, entertaining and engaging, you offered fresh information, excellent real life examples, reminded us about correct customer service etiquette and motivated us to continue to find ways to offer stellar customer service.”

Lori Buntin, Past Programs and Events Director – Greater Vancouver Chamber of Commerce

“Your presentation was both informative and educational; our members really enjoyed it. It was the first time I have ever heard our members say they wouldn’t have minded the luncheon running long to hear more. Your If you ever need a reference, please feel free to use the Issaquah Chamber of Commerce – we have nothing but glowing reviews!”

Adrianne Pavlik, Past Meeting & Events Manager – Issaquah Chamber of Commerce

“Thank you for speaking to the Burlington Chamber membership today. The feedback was overwhelming and we would be honored to welcome you at any time. Your commitment to Chambers of Commerce is appreciated. You clearly see the value of a successful business community and we thank you for sharing your expertise. “

Linda Aufrecht, President/CEO, Burlington Chamber of Commerce